A holistic digital customer engagement solution for automotive retail.
Customers expect a superior customer experience - Car dealers must utilize a central customer data profile to allow personalized engagements through new digital channels. Customer interest driven digital campaigns and offers will allow new customer wins and increase customer loyalty.
Get to know your customers better with the 360° customer profile. Optimize your data quality and reach your customers across all digital channels.
All contact, vehicle, service, location and business data and interests are mapped in a customer profile.
Save time while creating relevant relationships with your customers through Full integration over existing systems: Our cloud-based solution seamlessly integrates into your system landscape without the need to procure new infrastructure. Existing data is integrated.
Through personalized content, tailored campaigns and real-time loyalty Programs
Driver.Centric is a holistic platform for digital customer contacts: The 360° customer profile makes all interactions with customers and prospects visible at a single view: When was the last workshop visit? Has an offer been made? When does the vehicle guarantee expire? Which additional offers would be relevant?
With the Driver.Centric app, you make your customers digitally accessible and can thus offer exclusive offers and content based on the individual interests of the customers.
Take your traditional processes to a digital level
and get a single profile of all customer contact information across all channels, including operational auto-data from CRM, sales workplace and DMS systems.
Find the right customer segments for your offers
Track their marketing campaigns online, measure their effectiveness/ROI and use this data to make your next campaigns even more effective.
Improve data quality
by eliminating duplicates, correcting postal addresses and identifying inactive email addresses. Offer exclusive partner benefits as well as customized offers and discount campaigns.
Let us know and we’ll arrange a demo so you can experience how our business tools ecosystem works.