Give your brand a compelling omnichannel voice
eva is an enterprise conversational AI platform for creating and managing virtual agents that can be deployed across a wide variety of digital channels: call center, website, mobile, chatbots, WhatsApp interactions, Google Home, SMS, etc. It significantly reduces the cost and time required to create virtual agents, so helping brands better serve their customers any time, via any channel and in any language.
Improve customer experience serving your clients 24x7 through any channel: call center, mobile app, website, WhatsApp, smart assistants, social media, etc..
eva already handles thousands of users and millions of contacts a month for leading enterprises.
Analyze and continuously improve the user experience through cognitive learning.
Create a new interactive channel that matches the culture and voice of your brand.
Reduce the operating costs of customer service by 10%.
Boost customer satisfaction by up to 30% and eliminate wait times.
What enterprises need is a scalable omnichannel solution that allows them to rapidly and cost-effectively answer routine queries with little or no intervention from a human agent.
eva provides that capability. It uses conversational AI to understand written and spoken dialog accurately and at scale, so improving the experience and reducing the cost of enterprise customer service and help desk operations.
Business service by acquirers, Voice Banking, Investment Assistant, Consumer Advisor, Financial Advisor.
B2B Support, Field Personnel Assistant, TV Grill Inquiry, Technical Support, Complaints / Claims.
Management of medical appointments, Initial screening, Population health programs, Chronic care, Assistance to specific diseases.
Let us know and we’ll arrange a demo so you can experience how our business tools ecosystem works.